College Dunia interview with BIM Director

With 33 years of industry and academic experience, Dr. Asit K Barma is presently working as the Director of Bharathidasan Institute of Management, Tamil Nadu. An IIT Madras and IIM Ahmedabad alumnus, he has worked with Dr. A Parasuraman, the Guru of Services Marketing, to develop the first Index of Service Excellence in India (iSEI), in similar line with the American …

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Five ways to give negative feedback gracefully

Giving negative feedback could be a tricky affair as it can potentially spoil the environment of the team. So before giving the feedback, the manager must first evaluate himself/herself and then offer his views in a manner that helps the team to achieve the best result. ET talks to experts. Click here to know more…

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